La Unique Selling Proposition, spesso come acronimo USP, che in italiano potrebbe essere tradotto come argomentazione esclusiva di vendita, è un modello teorico di funzionamento della pubblicità formulato da Rosser Reeves negli anni quaranta. Secondo tale principio...
L’implementazione del concetto di marketing richiede che le imprese ottengano informazioni sulle caratteristiche, sui bisogni e sui desideri dei clienti del mercato target. Queste informazioni quando sono utilizzate efficacemente aiutano le imprese a focalizzare...
I clienti esterni sono i clienti nel significato corrente del termine, ossia gli individui che effettuano acquisti di beni/o servizi da un’impresa, mentre i clienti interni sono i dipendenti dell’impresa stessa. Affinché l’implementazione abbia successo, devono essere...
Uno strumento che manager impiegano per valutare i punti di forza, i punti di debolezza, le opportunità e le minacce di organizzazione è rappresentato dalla SWOT Analysis (strengths/weakness/opportnities/threats: analisi dei punti di forza e di debolezza, delle...
Definiamo “resilienza” come la capacità di un sistema di adattarsi al cambiamento. Cambiamenti sempre più rapidi, complessità crescenti e e rischi e incertezze sempre più forti sono diventati la nuova realtà del marketing nell’era della turbolenza. Per difendersi...
“Panta rei”, tutto cambia ci insegna Eraclito e di certo questo stesso principio è applicabile nella vita come, più specificatamente, nella gestione d’impresa e nel marketing in particolare. Il concetto del “Ciclo di vita del prodotto” (CVP) è uno dei concetti...
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